DELIVERY SCHEDULE

Orders are posted within three working days of the order being placed. 

– UK Orders: Royal Mail first class post and arrives in approximately 1-2 working days

– European Orders: Royal Mail, Int Standard and arrives in approximately 4 – 6 working days

-Worldwide Orders: Royal Mail, Int Standard and arrives in approximately 7 – 9 working days

We cannot be responsible for any delays that are due to the Royal Mail once out of our hands, so please order sooner rather than later if for something special.

RETURN POLICY

Many of my products are  seasonal and very few units are produced. In addition, paper products are fragile & therefore don’t travel well . I am unable to offer refunds or returns. Thank you for your understanding! 

PRIVACY POLICY

Thank you for visiting our website. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you shop with us.

INFORMATION WE COLLECT

We collect personal information that you provide when:

  • You place an order (name, address, email, phone number)

  • You contact us directly

  • You subscribe to updates or newsletters (email address)

We may also collect non-personal data such as browser type, IP address, and pages visited for analytical purposes.

HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order

  • Respond to your inquiries

  • Send occasional marketing emails (only if you opt in)

  • Improve our website and customer experience

PAYMENT INFORMATION

We use third-party payment processors (Apple Pay, Stripe) to handle transactions securely. We do not store or have access to your credit/debit card details.

COOKIES

Our website may use cookies to:

  • Enhance site functionality

  • Remember your preferences

  • Track usage patterns (via analytics tools like Google Analytics)

You can disable cookies through your browser settings if you prefer not to allow them.

SHARING YOUR INFORMATION

We do not sell or rent your personal data. We may share your information with trusted third parties only when necessary to:

  • Fulfill your order (e.g., shipping companies)

  • Comply with legal obligations

YOUR RIGHTS

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Opt out of marketing communications at any time

To do any of the above, please contact us at 

SECURITY

We take reasonable steps to protect your personal information using secure systems and practices. However, no method of online transmission is 100% secure.

CONTACT US

If you have any questions about this Privacy Policy or your data, please contact us on our contact page.